Fresh Food

Welcome to Kuh Deh Caribbean Foods Online Grocery Store

Committed to Excellence

Welcome to Kuh Deh Caribbean Foods. Our main goal is to always achieve a high level of customer satisfaction with the services and products that we provide. This simple approach has effectively fueled our growth since we opened.We’re thrilled you’ve decided to visit us - please browse our site to discover what we’re all about.

 

Our Story

Kuh Deh Caribbean Foods is a proud family-run business that carries a large selection of food from the Caribbean and Africa. We have an extensive selection of fresh bread and produce Jamaican yams, and so much more.
Browse your favorite foods. At Kuh Deh Caribbean online Supermarket our food is fresh, and everyone is family.

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Fresh products delivered right to your home or office

Help Center

You Asked, We Answered

If you don’t see your answer on our FAQ, be sure to reach out for help!

Can I return?

We want you to be completely satisfied with our products and services. If, any reason you are not happy and wish to return anything bought from Kuh Deh Caribbean Foods, we will be happy to offer refunds or exchanges provided the goods are in a fully resalable condition. In such circumstances, please contact us or email us to info@kuhdehcaribbean.co.uk & we will guide you the process.

Refunds will only be given in accordance with your legal rights on the above products. If your product is faulty, damaged or unfit for purpose, please contact us immediately. Please note you will be asked to provide photographic evidence of any damaged goods.

You may return other unopened goods within 7-days of receipt and, subject to inspection and acceptance; we will refund or provide replacement(s) as applicable.

Refunds will only be made via the credit/debit card used for the original transaction. Refunds will have post and packing charges deducted. Where an order qualified for free post and packing, we will deduct our post and packing costs from the refund. We reserve the right to deduct any other charges incurred by us such as credit card transaction fees, picking/packing costs, restocking costs, packaging material and return postage fees.

Delivery Times?

Next Business Day Delivery or 2-3 Business Day Delivery services depending on the Shipping Method available / selected at the Checkout. Next Business Day deliveries are guaranteed for next day for all orders placed before 12:00 Noon, any orders placed after 12:00 Noon will be prepared the following Business day and delivered on the next day service the day after. Pricing of delivery shall be charged at the time of check out according to the shipping weight of the items and order amount. At time to time promotional offers may allow for a reduced delivery charge or free delivery. Delivery shall be made to the registered delivery address, or the address given when the order was placed by you. Orders are usually dispatched within 24 hours, however on some occasions it may take longer for the products to be dispatched due to product availability. In such circumstances the customer will be advised.   
As long as we have processed and received the payment in full for the products, the ownership of the items will pass on to you once the items have been delivered to you (either directly, by leaving it in a safe place or with a neighbour). Once an item has been delivered, risk of loss or damage of the item passes over to you. We will require for the products to be signed for on delivery by an adult of the age of 18 and over, and it will be taken that consent has been given to this person to sign and take collection of the goods. If in any circumstances the courier service provider confirms a delivery time with yourself and nobody is available at the agreed time, then the goods may be returned to us.
If the courier company attempts to deliver your order to the delivery address as arranged with you but there is nobody at the delivery address who is 18 years of age or over to accept your order, the driver will leave notification of attempted delivery and will try to make a second delivery attempt.
Whilst we take every care to ensure that the products are delivered in a given time frame we do not accept any liability if we fail to do so in part or in full due to circumstances being out of our control.

Product price?

For bulk purchases please email us your order for special pricing.

What is your shipping policy?

Our shipping policy is simple - you order for delivery - we got you.

Have a question that we didn't answer here? Contact us today, we’d be happy to help.

Get in Touch

Kuh Deh Caribbean is committed to exceeding your needs. Questions, comments or special requests? We’d love to hear from you, so don’t hesitate to reach out today.

Phone: 07511958270

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